As the only non-profit and unbiased international forum, dedicated to service management and governance standards and best practices, the Jeddah Chamber of Commerce and the IT Service Management Forum “itSMF” are proud to present the first itSMF Saudi Arabia conference.

22nd – 26th January 2011, Jeddah Chamber of Commerce

Who Should Attend?

• CIOs & CTOs
• IT Directors and VPs
• Policy Makers
• Business Leaders
• Investors
• Entrepreneurs
• Academics
• Consultants and Auditors
• Process owners
• IT Practitioners
• Managers of:
  • IT infrastructure
  • Information Security
  • Service and support
  • Quality & Project
  • Service level managers
  • Service/Help desk

In today’s dynamic and challenging business environment, the role of ICT as a strategic business enabler cannot be understated. Standards, frameworks, and best practices help in governance of IT as well as in the positioning of IT Services as Strategic Assets to any organization.

This conference will provide participants with a world class forum to learn about cutting edge standards, frameworks, and best practices as well as their advantages and applications in particular environments.

In this event the itSMF will provide the strategies, guidance as well as the opportunity for participants to network with some of the best industry leaders and experts in the region.

The conference promises informative sessions, interactive workshops, and knowledgeable discussions on the industry's greatest hits including:

Service Management:
ITSM, ITIL®, CMDB, ISO 20000, Change Management, SLA

Governance:
Cobit & Basel II, Val IT, RISKIT, ISO 38500

Security: IT Security, ISO 27000

Disruptive Technologies:
Cloud computing, SaaS, Green IT, Virtualization

Register Now