Jeddah Chamber of Commerce and itSMF Gulf

The  Jeddah Chamber of Commerce and Industry and itSMF Gulf bring to you the Service Management Events discussing leading edge IT Service Management and Governance standards, and a comprehensive Business Continuity strategy that makes it easy for executives to demonstrate the value that they have created in terms of increased revenue, reduced costs and reduced risks.


Feras Abou Shackra
Co-Founder and Chairman itSMF Gulf.
Nasser ElHout
Managing Director, Service Management Center of Excellence - SMCE.
Khalid Deeb
Director General, Abu Dhabi Center for Corporate Governance.
itSMF Jeddah 2011 Conference - January 22, 2011
Current Issues Future Trends

As the only non-profit and unbiased international forum, dedicated to service management and governance standards and best practices, the Jeddah Chamber of Commerce and the IT Service Management Forum “itSMF” are proud to present the first itSMF Saudi Arabia conference.

Conference Workshops Include:

  • ISO 20000 Foundation Certification
  • ITIL v3 Foundation Certification
  • Cobit v4.1 Foundation
  • Enterprise Architecture
  • Project Management
  • Implementing IT Governance using Cobit & Val IT
  • Risk Management
  • Security Standards
Upcoming Events
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Ahmed Salam Ahmed
ITSM Expert, Service Management Center of Excellence.
Strategic Partners
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Best Practices in Governance and Service Management - April 27, 2010

Register:  By email at events@itsmf-gulf.org or Call +971508441517 for details

Effective service management and corporate governance is key to the integrity of corporations, financial institutions and markets, and central to the health of our economies and their stability.
itSMF Gulf invites you to attend this eye opener complementary event held at the Jeddah Chamber of Commerce.

Topics covered in this event include:
  • What is meant by Corporate Governance
  • Definition and understanding of the fundamentals  of governance
  • Value benefits to organizations through Governance
  • An overview of IT Service Management standards and frameworks
  • The need for Service Standards in organizations
  • Current trends and opportunities in IT Service Management
  • Review key processes inline with best practices
  • Benefits of the ITIL, ISO 20000 and Cobit Frameworks
Annual Conference