Firsthand knowledge and experience from international organizations & leaders in the Middle East market. Combating problems, and showcasing the realism associated with the outcome of APT's & problematic issues experienced in control systems used in energy and utilities companies.
Abu Dhabi Tourism Authority
& Dubai RTA adopt ITIL framework & achieve the ISO 20000 certification.
About itSMF Gulf
The IT Service Management Forum (itSMF) is the only internationally recognized and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned, and principally operated, by its membership.
The itSMF is a major influence on, and contributor to, industry “best practice” and Standards worldwide, working in partnership with a wide range of governmental and standards bodies worldwide.